- Our Shipping Policy
Our Shipping Policy
You pay actual shipping cost plus a $10 or $20 handling fee. If your order has 20 doors or less you pay a $10 handling fee, for orders that contain more than 20 doors you pay a $20 handling fee. Drawer fronts and drawer boxes count as 1 door each.
We ship all items by UPS unless your order is very large, in which case we will use Roadway Express Freight (we will contact you with your shipping expense if your order is large enough for Roadway Express.)
We do ship to Canada, please call our toll free number, 1-888-300-0019, for a shipping price and to place an order.
All claims must be made within 30 days. All doors are custom made to order, so no returns are allowed except in the case where we make a mistake in processing your order and then a return authorization label will be issued. No returns are accepted without a RTA. All damages need to be reported by you to UPS so a claim can be filed. Keep all packaging until a UPS representative has finished the claim process.
Call us at 1-888-300-0019 if you have any questions and please refer to our FAQ Page Here.